It can be a fine balance between too much and not enough, getting it wrong can cause delays, repeated mistakes and impact team morale.
Lack of process management can cripple your ability to successfully deliver projects. Too often companies either try to provide processes for every situation or try to cut too much 'red tape'. The result is that staff feel constrained and flexible responses become impossible or no responsibility is taken and mistakes occur time and time again.
Getting that balance right provides a team with a successful framework for decision making, reducing stress and empowering them to take the initiative. It allows management to focus on long term strategy and no longer be the office firefighter.